The next day`s delivery service is subject to certain restrictions. For more information, see RMA Process Policy (www.paloaltonetworks.com/content/dam/paloaltonetworks-com/en_US/assets/pdf/datasheets/support/rma-process-policy.pdf). The appeal of SaaS applications such as Office 365 and G Suite is growing; but also the threats hidden in SaaS offers: costly data leaks, regulatory non-compliance, malware proliferation, etc. The Prisma SaaS service complements existing security tools and provides data classification, data leak prevention and threat detection. Helps back up SaaS apps. Are you looking for support and maintenance services? Do you need help with your IT infrastructure? For more information, please contact our sales team. The Infradata team provides customizable value-added services. These services can be tailored to each customer`s individual situation and include the following options: Register: Register your device and create an online account at: support.paloaltonetworks.com. Enter your Palo Alto Networks firewall and customer account number in your order summary. Permission is verified and your access to the support portal is available for online services. Once you`ve created your account, you can either add additional users to your business or have your users register themselves. You can manage your firewalls by: For our customers who want personalized support, our Focused services offer dedicated expertise and technical expertise to manage and prioritize file processing, case analysis of critical problems, proactive alerts and upgrade planning, recommendations and other tailored services.
Palo Alto Networks Online services provide you with time-saving tools to solve problems, answer questions and improve knowledge and skills. Faced with an ever-changing threat landscape, Palo Alto Networks` innovative support programs have helped customers prevent successful cyberattacks and reduce the cost and complexity of operations. We have also been recognized by J.D. Power, TSIA and others for outstanding support service. Check out the latest Services Spotlight Datasheet Authorized Support Center support center partners, who are trusted consultants on our part, who are committed to continuous improvement. In the event of a problem, our ASC partners are there to quickly and competently resolve all the technical support problems and challenges that lie ahead. If you work with one of our CSA partners, a trained expert will be equipped to provide you with a timely answer and solution to your problem, while ensuring the highest possible quality of service. This support option is only available for hardware located in a specific area of a Palo Alto Networks service site. It includes all the benefits of premium support or targeted services (if any) as well as the best commercially appropriate efforts of Palo Alto Networks to provide you within four hours of issuing RMA replacement equipment.